Every device undergoes a comprehensive software and hardware diagnostic process to ensure optimal functioning. All data is erased, and the device is sanitized to guarantee maximum safety for our customers, in compliance with European regulations.
If you have received a defective product, you can take advantage of the standard 30-day warranty or, if you have purchased the extended warranty, within 90 or 180 days. For customers with an extended warranty, we offer free RMA pickup within 14 days of delivery. Click the button below to fill out the RMA form online.
"We rarely receive defective products, but on the few occasions when this has happened, we have received a replacement without any issue. Thank you."